Help/FAQ

How do I place an e-commerce order?

Go to any page on our site and click the “SHOP Smallware” menu tab. After entering the store, you can shop by category to view our stock items and place an order.  If you would like to see pricing, view past history or print a past Invoice, fill out the Request an Account Login form.  We will send you a Username and Password to the email address you provide on the form.  If you have any questions, please call us at (503) 233-7450.

Are you open to the public?

Yes, we are! We mostly stock items used by the restaurant industry, but we also carry many items that can be used in your kitchen at home to make you feel like a rock star Chef!

What are my payment options?

We accept most major credit cards, cash, and checks.  Contact our AR Department by phone at (503) 233-7450 or e-mail at ar@rosesequipment.com for more information.  Click here for our Credit Card Authorization Form

If you want to apply for terms on your account, we welcome you to fill out a credit application.  Click here for an application

How do I get a copy of a past invoice?

If you have signed up on our eCommerce shopping site, you can view past Invoices under your order history.  If you can’t find what you are looking for, please call (503) 233-7450 or email us at our Accounting Department and they can help find the invoice you need.

How do I return an item?

How do I buy or redeem a gift card? 

Call or stop by to purchase a gift card! Redeem a gift card at our showroom as your method of payment.

Do you offer discounted pricing on large quantities or multiple product orders?

Yes, we are happy to quote pricing and work with your business on large orders.  Call one of our experienced Sales Representatives to receive a quote. 

If I don’t see what I am looking for on your website, can I still get it from Rose’s Equipment?

We have access to many industry manufacturers and products.  Call one of our experienced Sales Representatives to get a quote.  (503) 233-7450

Do you offer net terms?

We offer net terms to qualifying business. Contact our AR Department by phone at (503) 233-7450 or e-mail at ar@rosesequipment.com for more information.  Click HERE for our Credit Application Form.

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